The Willows Pizza Subs & Seafood

Reviews

• Kayla Onners

  star star star star star 28 July 2026

  Got chicken caesar salad and a side of onion rings Both were delicious!!! And the people working were so nice! Will definitely be going again

• shelby devine

  star star star star star 26 July 2026

  Just ordered from here. Great prices and great food. Thank u so much

• Jim Pecora

  star star star star star 22 July 2026

  Conveniently located in the nabnasset section of Westford it could be easily reached by exit number 32 off Route 495 or also exit number 32 off Route 3. I've eaten there three times in the last month month-and-a-half and each time I was very pleased with the service, and most especially the quality of the food, it was exceptional! I can't wait to go back and have another seafood platter.

• Amanda Berry

  star star star_border star_border star_border 12 July 2026

  It has always been hit or miss with this place. For the most part, it is your typical subshop. Decent food for a reasonable price. It's great they accept credit cards because I rarely have cash when the day/night calls for takeout. Honestly, though, that has been the only reason we call them in the past year or so. I've seen a steady decline in accuracy, quality, speed and service. My family has repeatedly received inaccurate orders. One time, we ordered a steak and cheese, asking for provolone instead of American only to get no cheese. Toasted items are often not toasted. Missing items occur from time to time. We've received burnt pizza. We have rarely complained and have never asked for items to be replaced or ask for anything in return in these situations: we get that things get busy and mistakes occur. But there comes a time when you have to realize it is a pattern. Today was that time. Today, I ordered two roast beef subs, one with mayo and the other without. My daughter picked it up and had to wait 15 min beyond the promised time for the order. They both came with mayo. The incorrect one was supposed to be toasted. My daughter would just not eat it, as she can't stomach mayo. I called and advised of the issue, and asked that this be made right by having the correct order delivered. I was told by, who I believe to be the owner/manager, that he was too busy to do this, so I advised I would come by to pick it up. He informed me he would have it ready, as it would take 15-20! They are 3 minutes away. When I arrived, I was given an attitude like I had done something wrong to complain for asking for my food to be right. Then, the owner/manager went out back and made the sub (roast beef with pickles - not hard to get wrong). He did not toast it. He gave no explanation why I had to wait 15-20 for the 5 sec it took him to make the sub, which was again wrong. This is flat out horrible service. The one time I took the time to request their error to be rectified, and I was treated like I was wrong for doing so. I will not be ordering from this place again.

• jeffrey diab

  star star star star star 10 July 2026

  I heard the food was really good but the place burnt down a couple weeks ago So I probably wouldn't go